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Storm and flood damage restoration on Long Island

Nor’easters, hurricane remnants and coastal surge — we secure the building first, then extract, dry and restore. And we tell you honestly which parts your policy will and will not cover.

  • Emergency board-up and roof tarping to stop further loss
  • Surge and flood water treated as category 3, always
  • Salt residue cleaned, not just dried
  • Clear separation of wind damage from flood damage for your claim

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Water damage can't wait. Neither do we.

Geography is the whole story

Why storms hit Long Island the way they do

We are a long, narrow, low-lying island lying broadside to the Atlantic with the Sound at our back. There is no inland here. Almost every part of Nassau and Suffolk is within a few miles of open water, and the shape of the coastline does the rest.

South Shore and barrier islands

Long Beach, Lido Beach, Point Lookout, Fire Island and the West Hampton Dunes stretch take the Atlantic directly. Surge arrives from the ocean side and from the back bays simultaneously, which is what makes barrier-island flooding so much worse than the forecast height suggests.

North Shore harbours

Huntington, Northport, Centerport, Cold Spring Harbor, Oyster Bay, Port Jefferson. Narrow funnel-shaped inlets amplify surge well beyond open-coast levels at the same elevation — harbour geometry concentrates the water as it is pushed in.

Inland and central

No surge, but wind-driven rain finds every compromised roof, and the high water table means saturated ground has nowhere to put the rain. Central Suffolk basements flood from below during storms that never came near the coast.

The season barely closes. Tropical systems and their remnants from August into October, then nor’easters from late autumn through early spring — and a nor’easter that stalls offshore can push water across several consecutive high tides, which is frequently more damaging than a faster-moving hurricane.

First 24 hours

Securing the building comes before restoring it

After a storm, the damage that has already happened is fixed. The damage still to come is not, and every hour an opening stays open adds to it.

  1. Emergency board-up and tarping

    Broken windows, missing siding, holes in the roof. Tarping stops the next rain band adding to the loss, and it is also what your policy expects of you — most carriers require reasonable steps to prevent further damage, and failing to take them can reduce a settlement.

  2. Safety assessment before entry

    Downed lines, compromised structure, gas odour, contaminated standing water. If the building is not safe we say so and we do not send crews in until it is.

  3. Document before anything moves

    Photographs and video of the exterior, the point of entry and the interior, with the storm date recorded. On a storm loss you may be dealing with two separate claims — homeowners and NFIP flood — and each needs its own evidence.

  4. Extract, treating surge as category 3

    Storm surge and ground flood water are category 3 by definition. They carry whatever was in the streets, the bays and the septic systems along the way. Porous materials come out; they are not dried and kept.

  5. Clean the salt, do not just dry it

    This is the part that gets missed on coastal losses. Brackish water leaves salt behind after evaporation, and salt is hygroscopic — it keeps pulling moisture out of the air indefinitely. A wall that reads dry today reads damp again in humid weather unless the surfaces were actually cleaned.

  6. Dry the structure to standard

    Air movers and LGR dehumidifiers with daily readings. Storm losses often run without power at first, so we bring generators and work in whatever order the utility restoration allows.

  7. Rebuild, with elevation in mind where it applies

    Reconstruction of everything removed. In flood-zone properties there are situations where rebuilding to the same specification is not permitted and the work must meet current floodplain requirements — worth raising with your building department early rather than mid-project.

The part that costs people money

Wind damage and flood damage are two different claims

This distinction decides more storm settlements on Long Island than anything else, and most homeowners learn it at the worst possible moment.

Wind-driven rain that entered through an opening the storm created — a torn roof, a broken window — is generally covered by your standard homeowners policy. The wind caused the opening; the water followed.

Water that rose from the ground — storm surge, overflowing bays and creeks, saturated ground pushing up — is excluded from every standard homeowners policy in the country. It is covered only by separate flood insurance, almost always through the NFIP.

Which means the same storm can produce two claims, two adjusters and two deductibles, and the water in your living room has to be attributed to one cause or the other. Adjusters look at high-water lines, debris marks and the direction of damage. So do we — and we document it before anything is disturbed, because once the demolition starts that evidence is gone.

Also check your declarations page for a separate hurricane or windstorm deductible. Coastal New York policies frequently carry one expressed as a percentage of the dwelling coverage rather than a flat dollar figure, triggered by named-storm criteria — which can mean a far larger out-of-pocket than the deductible you thought you had.

Cost

What storm restoration costs here

Typical storm and flood damage cost ranges on Long Island
Emergency board-up and roof tarping$500 – $3,000
Ceiling and single-room water from roof damage$1,500 – $5,000
Flooded basement from storm groundwater$2,000 – $8,000
Ground-floor surge, category 3, material removal$8,000 – $25,000+
Whole-house surge with rebuild$25,000 – $100,000+

Storm work has one further complication worth planning around: after a significant event, every restoration company on the Island is at capacity at the same time. We prioritise emergency securing — board-up and tarping — because that is what stops a loss growing while you wait for the full crew.

Get a written estimate — 516-905-5970
Good to know

Questions, answered

Does my homeowners insurance cover storm flooding?

Only if the water came in from above or through an opening the storm created — a torn roof or a broken window. Water that rose from the ground, including storm surge and overflowing bays and creeks, is excluded from every standard homeowners policy and is covered only by separate flood insurance, usually through the NFIP. A single storm can therefore produce two claims with two deductibles, which is why documenting the direction the water came from matters so much.

Should I board up myself before you get here?

Only if you can do it safely from the ground, and not during the storm. Most carriers require you to take reasonable steps to prevent further damage, so a tarp over a hole genuinely helps your claim as well as your house. Photograph the damage before you cover it. Do not go on a wet or damaged roof — that is a fall risk, and it is what we have equipment for.

The water only came up a few inches. Can't you just dry it?

Not if it was surge or ground flood water, because that is category 3 by definition regardless of depth. It has passed through streets, bays and septic systems on the way in. Porous materials it touched — carpet, pad, drywall, insulation — come out rather than being dried. Depth affects how much comes out; it does not change the category.

Why do you have to clean the walls if they've already dried?

Because coastal surge is brackish, and when the water evaporates the salt stays in the material. Salt is hygroscopic, meaning it pulls moisture back out of the air indefinitely — so a wall that reads dry in February reads damp again in July, and it will keep doing that for years. Cleaning removes the salt. Drying alone leaves a permanent moisture magnet inside your wall.

How soon after a big storm can you actually get to me?

Honestly: after a major regional event, every restoration company on Long Island is oversubscribed at once and nobody can promise a normal response window. What we do prioritise is emergency securing — board-up and tarping — because that stops the loss growing while you wait. Call as early as you can rather than waiting to see how bad it gets, because position in the queue is decided by when you call.

My house is in a flood zone. Does that change the repair?

It can. Properties in mapped flood zones are sometimes subject to floodplain management requirements when the cost of repair passes a threshold relative to the building's value, and in those cases rebuilding to the original specification may not be permitted. That is a conversation with your local building department, and it is far better had in the first week than discovered halfway through reconstruction.

We're here when you need us

Storm damage right now?

Call early rather than waiting to see how bad it gets. After a regional event, position in the queue is decided by when you called.

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  • Service address30 Lynch St, Huntington Station, NY 11746
  • HoursOpen 24 hours — every day of the year
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