Contact Green Choice Water Damage Restoration

Two things that change the final bill

Whatever the response time, what you do in the next few minutes matters more than what we do in the next hour.

Shut the water off at the source. Close the main valve if a pipe or appliance failed. For storm or ground water there is nothing to close, so move straight to the second thing.

Cut power to the wet rooms at the breaker. If water is anywhere near outlets, the panel or electronics, switch those circuits off. Never step into standing water that might be carrying current — if the panel itself is wet or you cannot reach it safely, stay out and tell us on the call.

Then photograph everything before you move it, and lift what you can to dry ground. If the water came from a drain, a cesspool or a storm, stay out of it entirely — do not mop it, do not vacuum it, and do not run the HVAC.

From your call to a crew on site

1. You reach a person

   Not an answering service. We take the address, the nature of the loss and whether the source is still running, and we tell you your real response window before we hang up.

2. We dispatch

   45 to 60 minutes across the core townships, 60 to 90 for Hempstead and Brookhaven, same day at two to three hours for the East End. If your address sits awkwardly between zones we say so.

3. We assess and document

   Source identified, moisture mapped, dry standard established, everything photographed before it is disturbed — at no cost and with no obligation.

4. You get it in writing

   A written estimate before any work begins. If we think you do not need us, that is what we will tell you.